Great selections, always finds a product that is hard to find and if not can suggest or show a similar product at like value. Competitive prices, dependable people, great workmanship. I will always refer FCI for all flooring needs.
RMC / O'Farrell St.
You delivered what you promised and my floor looks great,,,,,,,,,,,,,
They are very knowledgeable about their products and the installer was very effeciant and cleaned up well. We love our new floor! Will definetely be using them again in near feature for our other room flooring.
The carpet on the stairs was not capped and the carpet is pulling out at the top of the stairs. My husband has called twice and no one has followed up to finish the job. Theater room and stairs, high quality carpet. Grand opening this Saturday! Will update review if issue gets resolved.
I liked the attention to detail and how hard they worked for my business. The work done was first rate and they knew what they were doing!
Very professional from initial consultation to installation and follow-up inspection.
The work performed by the crew was exceptional; however, the salesman did not understand how the work was actually performed. He said they would move room by room and work that way, which was not the case. More communication needs to happen between the salesperson and the actual people doing the work.
Rich & Noreen Marlowe
Service was quick and I was always kept in the loop.
Have installers check that correct materials are ordered/delivered so there is no need to make return trips to finish up job or make job longer than it needs to be
Better communication between personal doing job and a lot better job of masking and covering things up there was dust all over the place.