Commitment- obtained flooring that they don’t carry to match what was in the home when we bought it.
Vito & Cathy Dionisio
wanted to charge me extra for not being able to get the water turned off without breaking the valve. Initially, I was told that the valve was broken, so I thought they broke it, but in fact they were planning for the fact that it would probably be broken. Initially did not tell me that the plumber that they were using (and the one they were going to call to come out in an emergency basis) was also coming back the next day as part of the process. If I would have went along with this, it would have cost me an additional $ 175 or so to use the same guy who was coming out the next day anyway...by him coming out a day early, in addition to the next day.
I had my stairs re-done since the previous contractor ruined my stairs. (wood) From beginning of the project to the end, the whole team was very attentive and helpful in every part of the process. In general very good service. Especially Stacey went beyond to make sure i was happy with my steps and made sure i am satisfied at the end. I recommend this company (particularly Stacey), to anyone. you won't regret it. After having really bad experience with amateur contractors this company proved there are professional companies in Austin area who can deliver a great job. Thank you Stacey and her team.
All aspects were taken care of which included moving furniture and storage
It was good
I was scheduled for a small repair job within a couple of days. The father-son team knew exactly what they were doing and were done in a couple of hours
Very professional company. Efficient and timely in their response. Floors look great!
I am very pleased with the response , professionalism, technical know how of all members of their team.
Sorry I ment to send a 7....i really loved how Kelly barns the owner was very attentive and cared about our needs....i love my brand new floor!!!